Commonly asked questions

Find answers to common questions

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18 articles in this collection
Written by Bill Hamway

How do I get the trial?

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Written by Bill Hamway
Updated over a week ago

Change your email address

How to change your account email address
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Written by Bill Hamway
Updated over a week ago

How to fix Camera Busy Error

If your camera says "Busy", here's how to fix it.
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Written by Bill Hamway
Updated over a week ago

Fix JavaScript error

How to fix "A JavaScript error occurred in the main process"
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Written by Bill Hamway
Updated over a week ago

How do I delete photos?

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Written by Bill Hamway
Updated over a week ago

How do I exit an event?

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Written by Bill Hamway
Updated over a week ago

Do I need internet in order to take photos?

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Written by Bill Hamway
Updated over a week ago

Best Practice: Camera Settings

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Written by Bill Hamway
Updated over a week ago

Design an Overlay in Photoshop

Spice up your party photos with your logo or event graphic
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Written by Bill Hamway
Updated over a week ago

Do I need a Windows tablet?

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Written by Bill Hamway
Updated over a week ago

Can I make GIFs?

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Written by Bill Hamway
Updated over a week ago

Does it work on a Mac?

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Written by Bill Hamway
Updated over a week ago

Can I use my DSLR with my iPad?

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Written by Bill Hamway
Updated over a week ago

Live Event Questions

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Written by Bill Hamway
Updated over a week ago

Can I print photo strips?

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Written by Bill Hamway
Updated over a week ago

Can I remove Flassh branding?

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Written by Bill Hamway
Updated over a week ago

Can I use my own domain name?

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Written by Bill Hamway
Updated over a week ago

I have a Windows computer, do I need an iPad?

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Written by Bill Hamway
Updated over a week ago